FAQ

Q1: Where are you located?
A1: Our head office is at 20, General Emdin Street, Lekki Phase 1, Lagos. We have branches in Abuja, Kano, Calabar and Ghana.

Q2: What kind of vehicles do you have?
A2: Our fleet for hire include various vehicles; Toyotas (Corolla, Camry, Avensis, Prado, Landcruiser, Hilux trucks, Hiace and Coaster buses), Nissan (Almera & Sentra), Kia (Rio), Mitsubishi (Pajero & Outlander), Hyundai (H1 buses) etc.

Q3. Are your vehicles always available?
A3: Yes, we are. To book, what you have to do is call us, mail us or connect with us on social media; Facebook page @novocarrentals | Twitter @novocarrentals | Instagram @novocarrental.

Q4: Do you cover the whole country?
A4: Basically yes, as we go from Lagos to 24 state capitals across the nation; Ibadan, Abeokuta, Osogbo, Ado-Ekiti, Akure, Iliorin, Benin, Yenogoa, Asaba, Port Harcourt, Umuahia, Owerri, Enugu, Awka, Abakaliki, Calabar, Uyo, Lokoja, Lafia, Makurdi, Kaduna, Kano, Jos including the FCT.

Q5: How long have you been in business?
A5: We have been in business for 25 years and still going strong.

Q6: How many vehicles do you have?
A6: We have over 250 vehicles in our fleet.

Q7: Who are your clients?
A7: Our clients range from Telecom companies to banks, from manufacturing to construction. We have one-off clients as well as corporate clients.

Q8: How much to rent a Toyota Coaster bus for a day?
A8: As prices are subjected to change, kindly see our website for details or call us.

Q9: What if a car I have booked breaks down before I get to my destination?
A9: We shall have a replacement vehicle within the hour depending on your location.

Q10: Can you help me arrange a driver’s license?
A10: Yes, we can. This will be after we’ve tested you, if it’s a renewal you require. Or we’ll put you through a thorough session of driving school courses if you’re a first-timer.

Q11: Do your vehicle rental come with a driver?
A11: Yes, they do. One can also rent the car by itself without a driver but there are terms & condition for it.

Q12: Does your rental rate include fuelling the vehicle?
A12: Yes, it does but there’s an option of providing the service that excludes fuel. It’s a matter of choice.